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Behaviour and Medical Ethics Mobile Implementation Officer (MIO) (Temporary Post)

GENERAL CONTEXT

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.
Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around five operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona, Athens and decentralised in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations.

 

CONTEXT AND GENERAL OBJECTIVE OF THE POST

MSF OCBA established Behavioural Guidelines to guide MSF missions in all matters related with behaviour in 2007. The Behavioural Guidelines describe the responsibilities of the Management Line and of OCBA Behaviour Committee in addressing inappropriate behaviours at field level and striving to guarantee the wellbeing of OCBA’s field staff in this regard.

Since 2012, an additional resource (The Behaviour Focal Point) works on the matters related with prevention, communication and management of behaviour cases in strict collaboration with OCBA Behaviour Committee and in 2018 the position of Abuse and Ethics Lead was created.

This also follows the motion voted by MSF International General Assembly of June 2017 which highlights the need for additional focus in the prevention and management of cases of sexual harassment that happen at field level.

In March 2018 the IB of MSF launched the Call for change and the full ex-com launched  the Behavioural Commitments.

As well, different platforms were created with the main objectives to work focused on Behaviour (IPOB International platform of Behaviour, the International Working Group of Misconduct and Abuse).

The objective of the position is to contribute to prevent Inappropriate behaviour and abuses towards staff, patients, caretakers and beneficiaries through strengthening OCBA’s capacity to provide a strong, consistent message in relation to the above-mentioned issues to our field staff; this will be done by way of identifying and implementing the most adapted prevention and communication strategies focusing on the whole staff in OCBA’s missions.

The ambition of the position is to visit a high number of missions and offices in order to on one side have a clear diagnostic of what prevents staff and patients/caretakers and beneficiaries from raising concerns and complaints, on the other side to establish prevention and communication sessions on responsible behaviour adapted to the context and the audience .

 

Placement within the Organisational Chart:

The Behaviour and Ethics-MIO is hierarchically accountable to the Lead Abuse and Ethics. S/he interacts with other HR key actors, primarily the HRM unit and the HRCOs in the field.

While in mission in the field, he/she works under the regular hierarchical and functional structures of the missions, that is, under the line management of the HOM and in strict collaboration with the Hrco and Medco.

 

RESPONSIBILITIES AND MAIN TASKS

Prevention activities and field visits

  • Analyse existing sensitiveness, knowledge, barriers and awareness in relation to Behaviour and Medical Ethics in general and the current weaknesses in OCBA communication in relation to the matter and adapt the awareness sessions to each context.
  • Participate in Briefings for CMT members in collaboration with Abuse and Ethics Lead.
  • Raise awareness at field and HQ level about  Behavior and Medical Ethics frame, explaining to all staff  individual and institutional responsibility, and what do to if they are victim or if they witness of an abuse towards staff and beneficiaries or medical malpractices.
  • Support the OCBA fields, HQ and decentralized units in the implementation of the Behavioural Commitments.
  • Implement different tools (including: Behaviour frame, SMAE and MPC protocol) in OCBA’s key missions through visits of roughly 2 to 3 weeks.
  • Provide CMT members at mission level with sufficient tools to manage and escalate cases following the guidance and directions to be provided by the Behaviour Committee, Abuse and Ethics Lead and Medical department.
  • Liaise with Abuse and Ethics Lead , Medical department ,Human Resources Management Unit and Behaviour Committee to update on findings and progresses in missions
  • Train and mentor CMT members in communication and prevention activities in relation to the matter.
  • Elaborate TOR for each visit in collaboration with Ethics and Abuse Lead, and produce visit reports including: assessment of the context related to barriers, weaknesses and strengths of each mission, main topics of discussion and problems encountered, sessions and trainings done, reporting and communication systems.

 

Communication channels and training

  • Support CMT’s in establishing sustainable communication channels on the matter with each project.
  • Propose revisions of policies and processes to Abuse and Ethics Lead, Behaviour Committee, HRM unit and Medical department on the basis of the experiences acquired.
  • Capitalize on the prevention visits in order to revise communication tools and propose adapted modules on the issue in trainings
  • Participate in training sessions upon request.
  • Participate in meetings at department and service level as well as in other in-house discussion forums.

 

Others

  • Upon request of the Behaviour Committee participate as interviewer in Behaviour cases.

The field visits should normally not exceed 3-4 weeks for each mission. It has to be noted that this is a field position; the larger proportion of the time (80 %) will be spent in the field, with HQ tasks in between the missions.

 

SELECTION CRITERIA

Requirements

  • Field experience within MSF is mandatory. Relevant experience in similar organisations will be taken into consideration. Medical profile and /or HR management  background is an asset.
  • Familiar (and willing to remain updated) with MSF tools and policies in the relevant field.
  • Exposure to trainings or previous professional experience on Behavioural and medical Ethics issues and Abuse prevention is a strong asset.
  • Fluency in English and French.
  • Arabic, Portuguese and Spanish are assets
  • Facilitation skills for the sensitization sessions are a strong asset
  • Experience in team management is an asset

 

Competencies

  • Commitment to MSF’s Principles
  • Cross-cultural Awareness
  • Behavioural Flexibility
  • Analytical Thinking
  • Strategic Vision
  • Results and Quality Orientation
  • Service Orientation
  • Initiative and Innovation
  • Teamwork and Cooperation

 

Others

  • Strong emotional intelligence is required
  • Willingness to travel at short notice to whatever context MSF is working in, for missions in principle not exceeding 1 month

 

Conditions

  • Home based with frequent travelling to the projects (80% of his /her time, the rest in HQ Barcelona).
  • Contract: 12 months with possible extension depending on the evolution of the assigned portfolio.
  • Full time job.
  • Annual gross salary: 26,981.28 € (divided into 12 monthly payments) + secondary benefits based on MSF OCBA Reward Policy.
  • Practical working conditions while in the field are as per the MSF-OCBA guideline.
  • Starting date: January 2019

 

HOW TO APPLY

  • To apply, all applicants should please send their CV and cover motivation letter under the reference “MIO - Behaviour and Medical Ethics" to recruitment-bcn@barcelona.msf.org
  • Please submit your CV and cover letter in ONE file and name the file with your LAST NAME.
  • Closing date: 03/02/2019
  • Replies will only be sent to short-listed candidates.
  • Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above mentioned position.