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Learning Manager for the Induction Project 100% (Based in Geneva)

Context & Mission

The mission of the Human Resources department, as described in OCG strategic plan 2016-2019, is to invest considerably in the people that make MSF, notably through a strong learning and development project which ensures that staffs, both locally and internationally hired, acquire the necessary understanding and ownership of MSF’s social mission. For this reason, MSF launched the Global Induction project.

The Global Induction Project is one of OCG key strategic projects, with the objective of designing, developing and implementing an induction learning program that aims at:

  • Providing the same level of essential knowledge to all MSF staff as soon as their enter the organisation,
  • Reaching all newly recruited staff regardless of their recruitment place, their working location or their contractual status
  • Helping them to integrate in the organisational set up and to understand interdependencies of the various organization’s parts.

The Learning Manager contributes to the implementation of the Global Induction project by considering the learning needs of new staff entering the organization and designing and implementing an innovative curriculum which ensures access to essential knowledge to all and contribute to finding solutions to encourage and support a culture of on-the-job learning.

The Learning Manager will assess learning needs, consult with subject matter experts (SMEs) to clarify objectives and key messages, assess the feasibility of different learning modalities, design a curriculum, supervise and contribute to the successful development of its content, and, in close partnership with the Change Manager, ensure its implementation globally.

Your Responsibilities

Curriculum Design and Development

  • Liaising with different stakeholders and facilitating working groups to define the objectives and key messages for the “Welcome to MSF” and “Advanced Induction” courses
  • Proposing an innovative blended learning curriculum that responds to identified needs, objectives, and key messages, and leverages current induction modalities
  • Proposing an on-line curriculum (for individuals unable to attend face-to-face course component or for emergency response) which reflects the same content and messaging
  • Leveraging digital tools and a blended learning approach for on-line content
  • Applying innovative and creative solutions to foster dynamic and interactive courses, all the while ensuring balance in the use of digital tools to optimize the learning experience for users
  • Coordinating with IT to assess feasibility of on-line modalities
  • Providing recommendations for course duration
  • Contributing to development of course content if needed
  • Collaborating with other MSF Operational Centers’ learning and development units involved in the project
  • Coordinating with partner sections involved in the project
  • Collaborating with OCBA to identify synergies between the Global Induction project and the TEMBO project

Supervisory

  • Supervising team composed of two learning designers and other short-term specialized contributors as needed
  • Together with the Learning Designers, defining standards and aesthetics for course materials and ensuring their quality and consistency
  • Ensuring that contents align with validated curriculum and fit field realities and staff induction needs
  • Implementing and supervising a collaborative, iterative approach in module development and testing with end users during the pilots and the deployment phases (travels to the fields expected)

Training and Change Management

With the Change Manager:

  • Ensuring the knowledge management platform includes relevant induction documents
  • Designing ToR (Terms of Reference) for “Welcome to MSF” facilitators in the field
  • Designing and conducting ToT for facilitators
  • Supporting the recruitment of the regional hubs’s teams or at field missions levels, as needed
  • Supporting field teams and regional hubs in identifying training facilities and implementation requirements
  • Define the deployment strategy and approach
  • Supporting regional hub teams in providing trainings
  • Developing and implementing a course evaluation for the two levels of induction
  • Implementing processes to ensure future maintenance and development of courses
  • Providing reporting to Project Manager as requested/needed

Exigences

Education

  • Bachelor or Master’s Degree in Education , and/or specialized studies in instructional design or equivalent
  • Strong knowledge of adult learning theory, student-centered learning, and design and delivery of blended learning solutions

Experience

  • At least 5 years of experience in designing and developing blended learning solutions, from learning needs analysis through implementation and evaluation
  • Leveraging current learning trends including the use of digital learning tools (e.g. experience with microlearning, rapid learning tools, mobile learning)
  • Facilitating working/focus groups
  • Supervising development of face to face and on-line content
  • Delivering ToT (Training of Trainers) - Agile approach to project management, an asset
  • MSF field experience an asset
  • MSF HR and/or OP experience appreciated

Skills

  • Leadership and Strategic Vision
  • Results and Quality Orientation
  • Planning and Organising
  • Initiative and Innovation
  • People Management

Languages

  • English: Fluent
  • French: Fluent
  • (Native for one of the above languages a must)
  • Knowledge of Spanish and/or Arabic appreciated

Personal strengths

  • Ability to consult with multiple actors, finding synergies in diverse perspectives;
  • Excellent communication (written and oral) and interpersonal skills
  • Strong team player
  • Ability to create connection and trust with others
  • Ability to align and motivate a team
  • Excellent planning and organizational skills
  • Ability to execute projects and meet the resulting demands
  • Adaptability, flexibility, openmindness and autonomy

Terms of Employment

  • Fixed-term contract (until December 2020, extension is possible), full-time
  • Located in Geneva, Switzerland, with travels to the field
  • Ideal starting date : immediate
  • Gross annual salary : CHF 98’016.- to CHF 111’732.- (salary commensurate with experience and internal salary grid)

How to apply

Candidates submit their application following the requirements:  CV 2 p. max. – letter of motivation 1p. max. – in French or in English. Applications will be reviewed immediately until the position is filled.

The applications will be treated confidentially.

Only short-listed candidates will be contacted.

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