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Nairobi Branch Office (NBO) is looking for a STAFF HEALTH ADVISOR


Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.
Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around five operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona, Athens and decentralised in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations.



Staff Health has been identified as a key priority area for the NBO in terms of support to OC’s (initially OCBA, but now also an opportunity for other OC’s), and specifically to Field Staff[1] recruited from the EA region.

The NBO is in a unique position to provide this support for/from the EA region considering the opportunities available in terms of health facilities, quality of care, logistical and (human) resource capacity.

The vision of staff health support for the NBO within the broader mandate of the office will be to provide staff/Field workers from the region with comprehensive and appropriate coverage of health need’s before and after their mission, that meet’s the minimum standards of quality care and assures that MSF acts as a responsible employer.

In line with this, the staff health Advisor will play a key and proactive role in providing critical/relevant information for the OC’s towards improving, aligning and/or updating respective medical protocols/procedures for staff welfare/health in the Field.

A two-step process or phases in the support function is foreseen; from an initial phase where the whole portfolio in NBO and ‘project/strategy’ will be outlined, with a proper analysis and review done in all areas (policy, protocols, OC & Field staff needs, resources and contacts/agreements), to the second phase which will be more towards management/coordination & follow up on the implementation and administration of the policies and processes defined.

While priority will be given to the initial phase/stage (preparing the portfolio - strategy/planning), other clear/on-going activities and practical requests & activities which can be immediately carried our based on operational/OC requests will be done.

The main objectives and scope of responsibilities of the NBO Staff Health Advisor in the first Phase will be:

  • To support OCBA/BCN in the preparation and update of procedures/guidelines and protocols through a lead role in the OCBA/BCN set committee, coordinating and supporting the committee members towards preparation and validation of the required documents.
  • To assure that all areas/activities of staff health support for Field staff before and after the mission (Vaccination, health checks, recommending management of psycho-social support locally and link with PSU[2]) are clearly established and carried out.


This will also include medical assistance to any international staff passing through Nairobi for briefing/debriefing/transit.

  • Continue to explore on the on-going support on MEDEVAC to Nairobi from the region. This support will only be available once the patient/staff arrives in NBO, and not before (mission responsibility in coordination with Staff Health Advisor and OCBA On-Call Medical service (Medical Guardia).


This should enhance and compliment, but not interfere with, on-going MEDEVAC arrangements/processes..

  • Support the NBO staff in the office in terms of health needs and follow up on agreements/arrangements with the respective insurance service providers.


The Staff health support will work as part of the HR team under the supervision of NBO Head of HR & administration, whilst having a functional link with the respective OC Staff health advisors/referents.



Staff health Protocol/procedure analysis & management:

  • Take a proactive lead role in the BCN formed committee towards formulation/preparation and presentation of specific protocols and guidelines for OCBA.
  • Carry out a comprehensive needs analysis in the region for OCBA and other OC’s/partners/missions that will require support from NBO. He/she will advise on any such initiatives and dossiers through a defined platform/working group or designated SH responsible in any of the OC’s for what is foreseen in the region.
  • Carry out investigations on medical services available from Kenya and the region for international Field staff, and identify opportunities for collaboration and support (preventive/vaccination, emergency care/stabilisation, in/outpatient services). Where necessary/applicable draft MoU/SLA with institutions/clinics/hospitals where services can be foreseen, and make proposals for review.
  • Identify the gaps for international staff health insurance access for staff (NBO/Field staff) and outline possible options/processes for such services to be easily facilitated from the region. This in close collaboration with the HQ (BCN/Paris/Other) international insurance Admin counterparts.
  • Provide comprehensive reports and information that will enable/facilitate the production and implementation of protocols and guidelines for NBO, or support other similar external initiatives.
  • Develop the NBO staff health protocol, and provide support/advise for any global initiatives to OC’s (through SH referents or designated platform/persons) formulation of the same.
  • Provide a clear strategy for SH implementation and resource requirements for NBO, and a clear action plan aligned to the vision of the NBO.


Field Staff support:

  • Ensure that Field staff briefings process are in place and well planned, and staff are prepared for their missions in terms healthcare before, during and after their mission.
  • Provide protocols to carry out checks and any preventive health measures including vaccinations for all field staff, and ensuring that a proper record is maintained, and post check briefings/advice are made to the staff and where necessary the respective OC’s Staff health advisor/Support .
  • Ensure that mechanisms for communication/reporting to the OC’s staff health support/advisors on results (and management of the same), and make clarifications/recommendations on further appropriate decision where necessary.
  • Debrief with all staff after the mission and make recommendations/advice to staff and/or the OC staff health advisor/support.
  • Make recommendations for management of psycho-social support for staff through direct link with pre-identified local providers, consultants and/or with the PSU in respective OC’s during briefing/debriefing.


NBO Staff health support:

  • Ensure that NBO HQ staff medical needs are properly managed and punctually addressed through appropriate procedures, policy and practice.
  • In close collaboration with the Head of HR, ensure that all aspects of the local insurance for staff is properly foreseen and implemented (including insurance services renewal, authorisations for special cases, service provider and panel review).
  • Explore/identify opportunities and possibilities for international Health insurance support in Kenya/region. Make recommendations on service provision and support from Nairobi where feasible (including a review of current administrative procedures with Hautville insurance).
  • Link with BCN Admin & Staff health advisor/Support for all aspects of medical care; application of policy and any statutory/legal requirements towards for proper management of staff health.
  • Review the current and draft a comprehensive staff health policy & guideline for all HQ NBO staff.


Ops Support in the region – Medevac/other:

  • Review the current MEDEVAC policy and guidelines in consideration of all needs, OCBA and other.
  • Liaise with health providers and the Health Advisor/Support on the level of treatment/care, and review the list of hospitals and panel of doctors/specialists in Nairobi/Region
  • Make recommendations in the decision making process about “end of sick leave” and deciding about next steps (final decision taken by OC Staff health responsible/advisor).



  • Qualified Nurse or Paramedic/clinical officer (Certified).
  • At least 2 year MSF Field/HQ experience in a similar or related role.
  • Other relevant experience outside MSF in a similar capacity/scope may be considered.
  • Experience in project management.



  • Commitment to MSF Principles
  • Cross-cultural Awareness
  • Behavioural Flexibility
  • Stress Management
  • Analytical Thinking
  • Results and Quality Orientation
  • Service Orientation
  • Planning and Organising
  • Initiative and Innovation
  • Capacity to Negotiate
  • Teamwork and Cooperation
  • Networking and Building Relationships



  • Position based in the  MSF HQ of Nairobi (Nairobi Branch Office)
  • Fixed term Contract: duration 6 months
  • Full time job.
  • Monthly gross salary:  Kenya Shillings 288,806. Additional secondary benefits applicable, based on Nairobi Branch Office Reward Policy.
  • Starting Date: As soon as possible.



Applicants should send their curriculum vitae and cover motivation letter as a single file by 24th July 2019, under the reference ‘STAFF HEALTH ADVISOR NBO’ to:

Please note that MSF will only contact short-listed candidates.

MSF OCBA is a people-focused humanitarian organization that offers a diverse, collaborative, and inclusive work environment. We believe this approach enhances our work and we are committed to equity in employment. We embrace diverse backgrounds of people working together to exhibit their passion in action for the social mission of MSF.

Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position



[1] National staff in mission within the region is not considered under this scope, but specific requests when staff move during detachment, training or HQ/mission visits can be managed on case by case basis.

[2] Psycho-social Support Unit – or the equivalent in each OC.