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Supply MIO


Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around five operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona, Athens and decentralised in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations, including the Logistics & Supply Chain Department.



The Supply Chain Unit is part of the Logistics and Supply Chain department, and consists of 11 professionals supporting the missions of MSF OCBA regarding their supply chain. The unit comprises a diverse expertise, to ensure that it can support all different aspects of MSF´s supply chain: a group ensuring supply chain support for regular missions, a referent ensuring supply chain support for emergency interventions, and a group ensuring medical stock/pharmacy management support for both regular missions and emergency interventions. The focus of the unit is to ensure appropriate support and guidance to MSF OCBA´s missions regarding their supply chain (including medical stock management), in collaboration with other relevant departments/units (operations, medical, logistical, financial), while working as one team between HQ and field. The Supply Chain Unit has grown considerably in recent years, in terms of both number of staff members and support functions assumed. It has recently defined an ambitious improvement agenda for the coming 3-5 years, comprising all relevant aspects of a supply chain, e.g. processes, continuous improvement, emergency response, collaboration with the field and system landscape.


The MIO by nature of this work is a moving position, from mission to mission, with regular visits to HQ in Barcelona. He/she, as part of the Supply Chain Unit, is accountable to the Supply Chain Co-ordinator, with a functional accountability to the Supply Chain Improvement Co-ordinator.


 The main objective of the position is to ensure compliance with management procedures and give follow-up towards MSF OCBA missions, and to optimize the supply chain for MSF OCBA as a whole. For this purpose the Supply Referent provides support to a set of MSF OCBA missions, for which he/she is the functional responsible towards the supply responsible at mission level, and in (close) contact with mission pharmacist, Logistical, Medical and Financial Co-ordinators (mission level) and Logistical, Medical & Financial Advisors (operational cell level). Missions are distributed across referents based on available capacity and demand.



1/ Field support

  • The MIO gives support to missions, based on visits at location, of typically between 2 weeks and 2 months duration. For each visit, the exact support needs from a mission will be discussed between Supply Referent, Logistic Advisor of the operational cell, Logistical Co-ordinator and Supply Responsible in the mission, and the MIO him/herself, and will be agreed based on a “Terms of Reference” (ToR) document.
  • In terms of processes, the scope of MIO support includes the entire supply chain, excluding medical stock/pharmacy management. Example processes: local procurement, local & international purchase order management, (mission internal) replenishment order management, transport management & documentation, logistical stock management, (pre-)customs clearance
  • In terms of supply chain enablers, the scope of MIO support includes organizational set-up of supply teams, guidelines & procedures, supply chain systems (e.g. Log7 and Portal European Supply Centre), warehousing structures and systems, performance management and supply chain follow-up
  • In terms of types of support, the scope of MIO support includes (but other types of support can be agreed in ToR): training, optimization of supply chain processes and/or set-up in mission, guidance in market assessment and procurement activities, evaluations of supply organization, audit/assessment of supply chain procedures and execution, evaluation of supply chain/warehousing structures and set-ups, and/or advising Mission Co-ordination Teams regarding way forward for their supply chain
  • In terms of deliverables, the MIO provides at the end of a visit: visit report (including evaluation according to standardized evaluation format and action list for way forward), and any other deliverables agreed. He/she will provide these deliverables to the mission, and discuss with Mission Co-ordination Team, Logistic Advisor at cell level, and Supply Referent.


2/ Optimization of the MSF OCBA supply chain

  • A limited amount of time (max 25%) the MIO Supply will dedicate to specific improvement/development projects for the MSF OCBA supply in general (so mission-independent). Projects can vary from process improvements, procedures and guidelines, training material etc.


3/ Collaboration

  • Collaboration with  other colleagues in Supply Chain unit regarding supply chain optimization, and mission-specific priority setting
  • Collaboration with colleagues from operations regarding field support: Supply Responsibles, Logistical (and for specific topics Medical and Financial) Co-ordinators (all at mission level), Logistical (and for specific topics) Medical, Financial Advisors at cell level.
  • To lesser extent, but can be relevant: collaboration with colleagues from other functional departments/units (medical, logistical, finance) or European/Regional supply centers regarding collaborative topics




Education and experience

  • Degree in Supply Chain Management, Engineering or similar
  • Minimum 3 years’ experience in supply chain management
  • Asset: experience in humanitarian sector/MSF
  • Fluent written and spoken English. Additionally French, Spanish and/or Arab would be an asset



  • Commitment to MSF’s Principles
  • Cross-cultural Awareness and Flexibility
  • Analytical Thinking
  • Results and Quality Orientation
  • Service Orientation
  • Planning and Organising
  • Initiative and Innovation
  • Capacity to Negotiate
  • Teamwork and Cooperation



  • Temporary position based in the field with frequent travelling and supervisions to the projects (minimum 80 % of his/her working time)
  • Temporary contract of  12 months (with possible extension)
  • Annual gross salary: € 26,981.33 (divided into 12 monthly payments) + secondary benefits based on MSF OCBA Reward Policy.
  • Starting date: Immediately



  • All applicants should please send their CV and cover motivation letter under the reference “MIO Supply” to
  • Please submit your CV and cover letter in ONE file and name the file with your LAST NAME
  • Closing date: 24th of February, 2019
  • Replies will only be sent to short-listed candidates.
  • Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minus válido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above mentioned position.