Back to top

TEMBO Project – Personal Learning and Development Environment Programme Manager (based in Barcelona)

I. MSF

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.
Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around five operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona, Athens and decentralised in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations.

 

II. POSITION BACKGROUND

In 2017, MSF OCBA was awarded the possibility of carrying out a so-called Transformational Investment Programme by the MSF international movement, with the overall objective of transforming the way MSF staff works and learns in the organization.

The program, which is named TEMBO (elephant in Swahili) and has the foreseen duration of three years, aims to provide MSF workers with personal learning and development environments (PLDE) – a learning approach and system that helps learners to take control and manage their own learning and, therefore, their own development. Customized to each individual needs and learning competences, this personally-managed space will allow real-time effective access to a wide range of learning and development solutions.

TEMBO will help MSF staff to solve their immediate needs, and at the same time offer effective means to boost their motivation and develop knowledge and competencies for their professional future, in a versatile way. This will require an adequate balance between organisational and individual needs, and will be implemented across the organisation through an important cultural change component, and a mindful effort to diminish or eliminate those barriers that prevent our people from learning and developing themselves effectively.

TEMBO will offer staff a complete solution that complements the current Learning Management System (MSF e-Campus) with procedures, strategies and tools to enhance people’s control over their own learning and development. In other words, will permit the learning that happens in the workplace and through interactions with others by supporting:

  • Learning in the workplace through experience, practice and reflection
  • Social learning through both professional and personal networks
  • Performance supporting tools such as job aid tools, interactive tools, videos, guidelines

Besides, TEMBO will provide adapted learning solutions to the different segments of individuals according to their needs, backgrounds and capacities.

Additionally, this project includes the development of a number of other products for the organisation such as knowledge management tools.

The TEMBO ecosystem is composed of 4 components which form the sub-projects or workstreams of the overall TEMBO program:

 

  • P1. - PLDE+OLE Ecosystem & Digital Infrastructures Enhancement design and implementation provides the core platform.
  • P2. My future development defines the career and learning paths (frameworks) needed for development and learning and systems to certify knowledge and competences acquired.
  • P3. – Tembo Adoption Framework - invests in programs for staff to optimise engagement in the use of TEMBO.
  • P4. MSF Knowledge Flow and Content Refinement upgrades and expands current learning and development solutions and content in each of the key domains (operations, medical, logistics, HR, etc.) that MSF staff will reach through their personal learning environment in TEMBO. It also includes connecting with others in Communities of Practices and provides Community Managers to facilitate conversations and ensure high quality content knowledge and tools.

 

III. CURRENT STATUS OF THE PROJECT

After almost two years of investments developing the grounds of the project and learning from the initial pilots, the program faces the phase of adoption and scaling-up the use of TEMBO in our field projects.

 

III. PROFILE REQUIREMENTS

We are looking for an enthusiastic candidate who has solid experience in leading and managing complex and transformative projects in an international setting. You will have at least 5 years’ experience in project management. You will be required to have experience in scaling-up projects in international organizations, preferably working in the humanitarian field. You will have strong stakeholder management skills, as well as a service oriented attitude and strong people management skills.  Functioning in an international environment, an excellent command of English and an ability to travel are essential.

 

IV. MAIN RESPONSIBILITIES

The Programme manager manages the whole programme and is responsible to supervise project managers. S/he guarantees and manages the Program resources and the coordination with parallel projects and inside and outside of MSF OCBA.

  • Defines, implements and adapts the Programme strategy
  • Responsible for the overall management of the Programme Resources Manages the Project Managers and reviews the Project Management Team Structure
  • Performs the Change Authority role (TEMBO steering)
  • Approves initial and additional supplier contracts
  • Ensures that risks are identified, assessed and controlled, escalating them to TEMBO Steering Committee  
  • Ensures overall assurance of the project - which it remains on target to deliver products that will achieve the expected business benefits, and that the project will be completed within its agreed tolerances. Where appropriate delegate some business Project Assurance activities.
  • Managing overall communication and reporting plan with stakeholders and end users

Guarantees completion of deliverables and updates with International Secretariat

 

V. PLACEMENT WITHIN THE ORGANIZATION

The Program Manager is hierarchically accountable to the Director of Human Resources, who is the owner of the Programme and will be guided by the Programme Steering Committee.

 

VI. ESSENTIAL CRITERIA

  • Experience in Project Management in complex organizations and/or multi-project management experience (at least one full cycle project; 3-5 years)
  • Significant experience in change management
  • Significant experience in learning environment projects
  • Experience in technology enhanced learning projects, desirable
  • Practical knowledge of process management and definition methodologies
  • Ability to travel internationally
  • English: high command. Spanish and French are important assets.
  • Humanitarian Field experience a strong asset
  • In-depth skills in the use of project management IT tools

 

VII. CONDITIONS

  • Contract: Full time appointment (based on a 40-hours work week) for 18 months
  • Location: Barcelona.
  • Salary: Yearly gross salary of 49,685 euros pad in 12 months and benefits according to MSF Spain policies.
  • Starting date: ASAP

 

VIII. HOW TO APPLY

  • All applicants should please send their CV and cover motivation letter under the reference “TEMBO Project” to recruitment-bcn@barcelona.msf.org.
  • Please submit your CV and cover letter in ONE file and name the file with your LAST NAME
  • Closing date: 17th January 2019
  • Replies will only be sent to short-listed candidates.
  • Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del
  • Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above mentioned position.